Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Justine Walker

I HIGHLY RECOMMEND Roy Hatton Car Sales. Thanks to Mark for his guidance when I found myself without a car. Not only did I purchase a car I love driving but they supplied me with a courtesy car until I completed the paperwork on my old/ new car. Fantastic service and communication; go to Roy Hatton Car Sales who will assist you to find the car of your needs.

Sally Hockey

So happy with my new car thank you very much to Roy and Mark. Top service and seamless from start to finish, very helpful and knowledgeable. Definitely recommended, one very happy customer

Caroline Pritchard

Fantastic service as always from Mark,Roy & all the team at Hatton's.
Have bought several cars over the years, always, excellent customer service, honest & reliable. Delighted with my new purchase. Pleasure to deal with. Thank you again

Victoria maiden

Bought our daughters first car a lovely fiat 500, would highly recommend buying a car here great customer service

Ellen Molenaar

Great help today with an electronic problem with my Harley Davidson! Thanks dear people

tsp967

We have bought approximately 7 cars from Royal and Mark. Every purchase has been a masterclass in efficiency, knowledge and service. The whole team deserves our thanks and gratitude and I look forward to returning

Catriona Charlesworth

My car drastically failed its MOT and I needed a new one in a hurry. Went to Roy who had the perfect car for me on the forecourt. The customer service here is second to none and I wouldn't go anywhere else to purchase a car. Thank you Roy for all your help today!

Chris

Offered a part exchange of my car at a fair price and fixed an issue post sale no questions asked. Would recommend.

Anonymous

A good place to buy a car
Quick and effective. They did what they said they would do. And I am very pleased with the car I bought.

Graham OConnor

Hi roy and Mark..very helpful service when I was looking for a car..good car with a brilliant price highly recommend if you are looking for a car local friendly family run business..thanks all at roy Hatton car sales in brecon

Ceri

I have bought both my cars from Roy Hatton car sales & both car's have been amazing & incredibly reliable. Roy & his son Mark are lovely & their customer service is 100% I highly recommend them.

Eoin Queen

Purchased a used Rav 4 through Roy Hatton and the experience was an absolute pleasure. Mark went out of his way to make the process easy and kept me well informed of everything. Definitely would go through Roy Hatton again for other vehicles.

sam jones

Recently bought a car here, Mark was very helpful in getting the car we wanted. Whole process was smooth and easy. I love my new car!

Rod Burdon

I've had two vehicles in the past 20 years, both supplied, used, by Roy Hatton. These were sourced to my requirements by Roy's team and both were excellent. I would recommend anybody who needs a sound vehicle at a fair price to go there.

Emma Ward

Just experienced a very smooth transition when purchasing a car. We do not live near to the business so the transactions were all dealt with over the phone and it was a very easy process. Highly recommend this lovely family business

Sharon Woodrow

I was recommended Roy Hatton car sales to find me the vehicle I wanted. Mark found me exactly what I wanted. From start to finish the service I received was excellent, very professional, friendly and helpful. Very pleased with my purchase and the knowledge that I will have excellent after sale customer care if needed. Would highly recommend.

Meg R

Bought a Skoda Fabia, simple process, all staff very helpful and clear.

Claire Jackson

Thank you to Roy Hatton and his son Mark for my Audi Estate. Very pleased, price lower than anywhere else including private sellers. Courtesy car provided, and delivery to my door. Professional but friendly, helpful without feeling under any pressure. Not written a google review before, but had to do this as I would definitely recommend this family run business, they made it so easy. Only now reading the other reviews, and I agree with them. Happy Christmas !

Joshua Skinner

Very helpful and reliable company. Have sold me and my family 3 cars so far, and we wouldn't dream of going anywhere else. I accidentally gave them a bit too much cash and they returned it right to me, displaying their honesty. Would highly recommend

Lisa Morgan

Recently purchased Kia Rio GT Line. Beautiful Car, with full service, history. Mark arranged for vehicle to have a full service with Kia and MOT. Couldn't fault the purchase from start to finish, so easy and made to feel at ease. Mark, his mum and Dad are lovely people with a friendly atmosphere at the dealership. Would highly recommend checking out vehicles available. Thank you again Hatton Family

azzyhorne

I've just bought a car from here. Incredibly pleased with the service offered from the moment I walked in browsing to the moment I walked away with the keys. The process was easy, no pressure and they were at the end of the phone if I needed anything. The car itself is absolutely perfect, as described with no issues. Would recommend to anyone!

PETER MAY

Helpful and easy to deal with.
Easy to work with. Helpful and simply do what they say they are going to do.

Samantha Wheeler

Stunning car and exactly what I was looking for, highly recommend
Amazing friendly service and very family orientated

BILAL HUSSEIN

Great!
Easy to deal with, salesman not too pushy. Great condition cars. Easy to access and get in touch with. Very happy

PHILIP HALL

Very professional service Mark delivered the car to my home It was imaculate also all documents and bill of sale Delighted with the purchase and service

Brecon Tap

Thank you to Mark, Roy Hatton and the team for the support they gave my mum whilst she was changing her car. Excellent customer service and advice.

breeze 1470

Great long standing car sales always helpful

Heather Reid

Being using Roy Hatton for years. Absolutely brilliant. Recommend them every time.

Archie Watson

Brilliant service, as always. Roy, Mark and the team were all terrific, and really gave me confidence in finding a new car. Thoroughly recommend.

Mark Chivers

Having been in the motor trade for over thirty years you know a little bit , but I was really impressed with Mark Hatton in the first place over the phone and secondly dealing with him face to face , it was a pleasure dealing with a top garage selling quality vehicles , no pressure selling only making me feel comfortable in the fact I wanted to buy a car from him .
I purchased a Mercedes Benz c class , quality car from a quality garage .
Even met Mr Hatton senior , he is just as professional as Mark .
So thank you all concerned .
Highly recommended

shoemad1

I rang to ask for a fiat 500c Roy and Mark found the exact spec car. Another amazing service from the family thank you. I always purchase my next vehicles from the garage excellent. Highly recommend
Thank you Roy and Mark
From Joelle

bobby simmonds

Would highly recommend! Roy and his team were brilliant, very professional, helpful and accommodating. We part-ex'd our old car and purchased a new one with Roy. We couldn't be happier and he made the process smooth and simple!

Anonymous

Exceptional service
Mark and the team were all exceptional throughout the experience. They were supportive and always on hand to answer questions, without being pushy. This is the 4th car that my family has bought from the business in the last year and they've been brilliant everytime.

Kelvin Jenkins.

Honest people and a pleasure to deal with. Would recommend.

William Pleace

Very helpful. Roy has sourced two cars for me.

Jemima Carey

Mark and Roy were the best people to deal with. Coming from far I needed a car to be sorted out and they were extremely helpful and prompt and found me exactly what I was looking for. I would recommend them and their services to anyone!

Graham Hall

We went to Roy Hatton on the advice of some friends and we're really glad we did.
The whole process was handled brilliantly by Roy, We asked him to source us a particular car as we had been struggling to find the right one, within 2 weeks we were driving away in our new car it was a painless hassle free no pressure car buying experience.
The whole team are so friendly taking the time to chat and make she we we're looked after and had everything we needed.
We would definitely recommend the good people at Roy Hatton Car Sales for your next purchase service or MOT.

Anke R.

Undeterred by the tricky current market, Mark was honest, helpful and attentive (right down to small things like ordering a manual for me), kept me up to date and found the perfect car for me. I wouldn't even contemplate going anywhere else anymore!

Edward Hirata

An absolutely great place to go when you're looking for a car. Everyone who served us were very friendly and were more than happy to help us with the barrage of questions we had for them.

S Price

Straightforward,helpful and polite service from Roy and Mark.This is the third car we have bought from them

NIKOLAS COUPLAND

Mark and Roy are so good to deal with - professional and precise but relaxed and fun too. Nice deal on my TT.

Matt Hallam

5* service
Excellent experience from start to finish. Would definitely recommend!

nic carter-jones

Excellent Garage and car sales - we have purchased our last two cars from Roy and his Son Mark. At every step of the way they keep you up to date and offer excellent service.We also have our car serviced and MOT'd with them.

country lad

Nothing is too much trouble for Roy and mark will be buying all my car's from here in the future.

Robert Holmes

Thoroughly Recommended. They deserve the custom. Many thanks !
Very helpful and friendly staff. Nothing was rushed . No pressure to purchase.. Good old fashioned service.

Len Cabble

had a big job on my Vauxhall staff very helpful very good garage

Wayne Cocker

Excellent, so very helpful and easy to deal with. Roy and his son were wonderful, nothing was too much trouble and the vehicle was as described, bearing in mind they held this back for us after a 10m minute phone call for 3/4 weeks with no obligation to buy. Would highly recommend and if I lived closer would use them time and again. Thanks all at Roy Hatton Car Sales

elliot hunnam

Bought a lovely van over the internet without even viewing first, Mark sent me a very detailed video, my 400 mile round trip was certainly not wasted. Great value for money, super friendly helpful local family run business. Bent over backwards to help the whole transaction run smoothly. They even helped me load my motorbike onto the van I bought for the return journey.Many thanks Elliot

William P

Great service.
Very helpful. Have now purchased two cars from Roy Hatton and will do so again in the future.

Pauline Prosser

Always happy here nice welcome and nothing to much trouble. Always find the car I request.

Rich Wootten

Always excellent customer service with Roy's. A trustworthy car sales and mechanic

Kathy Mason

Always helpful, fair and go out of there way to help

Peter Watkins

Never let's me down

Andrew Knipe

Excellent customer service and very helpful staff. Nothing is too much trouble, but be prepared to wait for an appointment as they are always very busy.

Claire Alexander

All the cars around Brecon and surrounding area with Roy Hatton sales stickers tell you everything you need to know! Super friendly and reliable genuinely family run business that fully deserve their excellent reputation.Many thanks for six cars for various family members over the years.

HEIDI D

Brilliant
Couldn't of wished for a better experience when changing a car, so helpfully, kept you up to date with the whole process, polite,

Christine Prowle

I would like to thank mark once again for his commitment for making everything so easy when I bought my Nissan Juke. The car only came with 1 key and without hesitation mark got in touch with the AA to enable me to have a spare key with in a couple of days at no extra cost to myself. I would highly recommend Roy Hatton car sales for the expert advice, service and the friendly welcome. I would not hesitate to buy another vehicle from Roy Hatton Car Sales and will defiantly tell any one I know that's looking for a car to go here. Thank you Mark for all your help X X